These Terms and Conditions govern the use of Tenant Flow AI messaging services.
Tenant Flow AI provides SMS-based communication for maintenance requests, scheduling updates, issue resolution, and property management communication between tenants, property managers, and maintenance personnel.
Users consent to receive messages by sending the first text message to Tenant Flow AI. Upon first contact, users receive an automated opt-in confirmation message. Opt-in is recorded with a timestamp. Users may re-opt in at any time by replying START or UNSTOP.
Message frequency varies depending on maintenance activity, scheduling updates, and communication needs.
Message and data rates may apply depending on the user's mobile carrier and messaging plan.
Users may opt out at any time by replying STOP. No further messages will be sent after opting out.
Users may reply HELP for assistance. A help message with program details and support contact will be returned.
For support, contact [email protected].